A baby or kids' product was recalled: what to do

Car seats, cribs, sleepers, strollers, toys and formula: how to check yours, keep your child safe right away, and get the free fix.

Recalls of baby and children's products often involve choking, suffocation, falls, tip-overs or strangulation. Act quickly, but check the details first: many recalls cover only some models or dates.

1. Check the model and date

Look for the model number and date of manufacture on a label, usually under the seat, on the frame, on the bottom of a toy or on the box. Compare them with the recall.

2. Make it safe now

Stop using the product and put it where children cannot reach it. For a recalled sleep product (bassinet, inclined sleeper, crib), move your baby to a safe sleep space: a crib or bassinet that is not recalled, with a firm flat mattress and nothing else in it. For a dresser recalled for tip-over, empty it and keep children out of the room until it is anchored or removed.

3. Car seats

Car seat recalls are often about a part that can be fixed with a free kit. Read the recall: some seats can be used until the kit arrives, others cannot. Never travel with a child unbuckled while you wait; borrow or buy another seat if the recall says to stop using yours.

4. Get the refund, replacement or repair

Contact the company as the recall says. For products sold by many stores, the company handles the remedy, not the store.

5. Register baby products

Car seats, cribs, high chairs and other baby gear come with a registration card. Registering means the company can tell you directly about a recall. It takes a minute online.

6. Formula and baby food

Stop using recalled formula and call your pediatrician if you are unsure what to use instead. Do not water down formula or make your own.

Questions people ask

Can I keep using a recalled car seat until the fix arrives?

It depends on the recall. Some say the seat can be used until the kit arrives, others say to stop. Read the notice or call the maker.

Where is the model number on a crib or stroller?

Usually on a label on the frame or under the seat, and on the box. The recall notice often shows where to look.

PlainRecords is independent and not affiliated with any agency or brand. This guide is general information, not medical or legal advice.