Ford Mustang Mach E: Software

Date

June 13, 2025

Filed by

Ford Motor Company

Vehicles

Ford Mustang Mach E (2021, 2022, 2023, 2024, 2025)

Component

Electrical System › Body Control Module › Software; Latches/Locks/Linkages › Doors › Latch

Description of the defect

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Potentially affected

197432

What can happen

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Remedy

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Owner notification date

July 10, 2025

Manufacturer campaign number

25S65

Recall type

V (vehicle)

Influenced by

ODI

Manufacturer's component

Powertrain Control Module (PCM) Software · 4P, AWD, BEV, NA, 1 SPD AUTO TRANS · SJ98-14C204-D*; Powertrain Control Module (PCM) Software · 4P, RWD, BEV, NA, 1 SPD AUTO TRANS · SJ98-14C204-F*; Powertrain Control Module (PCM) Software · DR--E, BEV, GT Rallycross · SJ98-14C204-J*; Powertrain Control Module (PCM) Software · DR--E, BEV, GT Version · SJ98-14C204-H*; Powertrain Control Module (PCM) Software · LFP, AWD, NA · SJ98-14C204-L*; Powertrain Control Module (PCM) Software · LFP, RWD, NA · SJ98-14C204-N*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · 4P, AWD, BEV, NA, 1 SPD AUTO TRANS · SJ98-14G069-G*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · 4P, RWD, BEV, NA, 1 SPD AUTO TRANS · SJ98-14G069-L*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · DR--E, BEV, GT Rallycross · SK98-14G069-B*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · DR--E, BEV, GT Version · SK98-14G069-A*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · LFP, AWD, NA · SJ98-14G069-C*; Secondary On-Board Diagnostic Module C (SOBDMC) SW · LFP, RWD, NA · SJ98-14G069-E*

Recall number

25V404000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.