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NHTSA · Vehicle recall

Tesla Cybertruck: Software

Sept. 26, 2024

Date
Sept. 26, 2024
Filed by
Tesla, Inc.
Vehicles
Tesla Cybertruck (2024)
Component
Back Over Prevention › Software
Description of the defect
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potentially affected
27185
What can happen
A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.
Recall notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Owner notification date
Nov. 25, 2024
Manufacturer campaign number
SB-24-00-016
Recall type
V (vehicle)
FMVSS
111
Influenced by
MFR
Manufacturer's component
Software Release 2024.20 & 2024.20.100
Recall number
24V718000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.

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