Tesla Model 3, Model S, Model X and others: Software

Date

July 24, 2024

Filed by

Tesla, Inc.

Vehicles

Tesla Model 3 (2021, 2022, 2023, 2024); Tesla Model S (2021, 2022, 2023, 2024); Tesla Model X (2021, 2022, 2023, 2024); Tesla Model Y (2020, 2021, 2022, 2023, 2024)

Component

Electrical System › Software; Latches/Locks/Linkages › Hood › Latch

Description of the defect

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potentially affected

1849638

What can happen

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Owner notification date

Sept. 22, 2024

Manufacturer campaign number

SB-24-00-012

Recall type

V (vehicle)

Influenced by

MFR

Manufacturer's component

hood latch · hood latch · 1500397-00-E; hood latch · hood latch · 1500397-00-F

Recall number

24V554000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.