Volkswagen Atlas, Atlas Cross Sport: Front passenger

Date

June 20, 2024

Filed by

Volkswagen Group of America, Inc.

Vehicles

Volkswagen Atlas (2021, 2022, 2023, 2024); Volkswagen Atlas Cross Sport (2020, 2021, 2022, 2023, 2024)

Component

Air Bags › Sensor › Occupant Classification › Front Passenger

Description of the defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Potentially affected

271330

What can happen

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Owner notification date

Sept. 30, 2024

Manufacturer campaign number

69PZ

Recall type

V (vehicle)

Influenced by

ODI

Manufacturer's component

Passenger Occupant Detection System · Seat heating mat including connecting cable · TBD

Recall number

24V464000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.