Mercedes-Benz Metris: Fuel pump

Date

Dec. 21, 2023

Filed by

Daimler Vans USA, LLC

Vehicles

Mercedes-Benz Metris (2022, 2023)

Component

Fuel System, Gasoline › Delivery › Fuel Pump

Description of the defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Potentially affected

13726

What can happen

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Owner notification date

Nov. 1, 2024

Manufacturer campaign number

VS2KRAPUM2

Recall type

V (vehicle)

Influenced by

MFR

Manufacturer's component

Fuel Pump · Fuel Pumjp · A4474704001; O Ring · O Ring · A9074705500

Recall number

23V881000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.