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NHTSA · Vehicle recall

Toyota Corolla Cross: Frontal

Dec. 20, 2023

Date
Dec. 20, 2023
Filed by
Toyota Motor Engineering & Manufacturing
Vehicles
Toyota Corolla Cross (2022, 2023)
Manufacturer of the vehicles
Toyota Motor Corporation
Component
Air Bags › Frontal; Electrical System › Instrument Cluster/Panel
Description of the defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potentially affected
12575
What can happen
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Recall notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Owner notification date
Jan. 26, 2024
Manufacturer campaign number
23TA16
Recall type
V (vehicle)
FMVSS
208
Influenced by
MFR
Manufacturer's component
Pad Assy, Instrument Panel Safety · Instrument Panel Assembly · 55400-0A050
Recall number
23V864000

What should I do? Car recall: how to check your car and get it fixed

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Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.

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