Van Hool CX45: Critical fasteners

Date

Dec. 19, 2023

Filed by

Van Hool N.V.

Vehicles

Van Hool CX45 (2024)

Component

Seat Belts › Critical Fasteners

Description of the defect

Van Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.

Potentially affected

64

What can happen

An unanchored seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and replace seat belt assembly screw on passenger seats, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. § 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. § 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required. As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter. The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.

Owner notification date

Feb. 16, 2024

Recall type

V (vehicle)

Influenced by

MFR

Manufacturer's component

Screw M8x20 DIN 7500 CTX · Self tapping screw fir the webbing for pelvic restraint of the seat belt assembly · 3009239

Recall number

23V861000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.