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NHTSA · Vehicle recall

Thor Motor Coach Rize, Scope, redundant RIZE: Solar panel

Nov. 10, 2023

Date
Nov. 10, 2023
Filed by
Thor Motor Coach
Vehicles
Thor Motor Coach Rize (2021, 2023); Thor Motor Coach Scope (2021, 2022, 2023, 2024); Thor Motor Coach redundant RIZE (2022, 2024)
Component
Equipment › Electrical › Accessory Generator › Solar Panel
Description of the defect
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Potentially affected
2295
What can happen
A detached solar panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Recall notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Owner notification date
Jan. 9, 2024
Manufacturer campaign number
RC000298
Recall type
V (vehicle)
Influenced by
MFR
Manufacturer's component
Valterra Power US, LLC Solar Panel · Solar panel · GP-PV-200M
Recall number
23V759000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.

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