NHTSA · Vehicle recall
Mercedes-Benz S 500, S 580: Software
- Date
- Oct. 11, 2021
- Filed by
- Mercedes-Benz USA, LLC
- Vehicles
- Mercedes-Benz S 500 (2021); Mercedes-Benz S 580 (2021)
- Component
- Air Bags › Air Bag/Restraint Control Module › Software; Air Bags › Sensor › Occupant Classification › Front Passenger
- Description of the defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
- Potentially affected
- 1311
- What can happen
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
- Recall notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
- Owner notification date
- Dec. 1, 2021
- Manufacturer campaign number
- 2021100010
- Recall type
- V (vehicle)
- Influenced by
- MFR
- Manufacturer's component
- Software Airbag · Software Airbag · A2239023717; Software Airbag · Software Airbag · A2239029513; Software Airbag · Software Airbag · A2239029613; Software Airbag · Software Airbag · A2239029617; Software Airbag · Software Airbag · A2239029713; Software Airbag · Software Airbag · A2239029813
- Recall number
- 21V789000
What should I do? Car recall: how to check your car and get it fixed
Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.