Ford Explorer: Body

Date

May 5, 2021

Filed by

Ford Motor Company

Vehicles

Ford Explorer (2016, 2017, 2018, 2019)

Component

Structure › Body

Description of the defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Potentially affected

616967

What can happen

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

Oct. 1, 2021

Manufacturer campaign number

21S22

Recall type

V (vehicle)

Influenced by

MFR

Manufacturer's component

Retaining Clip · Retaining Clip · FB5Z-7851050-A; Roof Rail Cover · Absolute Black Painted - Left · FB5Z-78551A47-EA; Roof Rail Cover · Absolute Black Painted - Right · FB5Z-78551A46-EA; Roof Rail Cover · Black Painted - Left · FB5Z-78551A47-AA; Roof Rail Cover · Black Painted - Right · FB5Z-78551A46-AA; Roof Rail Cover · Silver Painted - Left · FB5Z-78551A47-BA; Roof Rail Cover · Silver Painted - Right · FB5Z-78551A46-BA

Recall number

21V316000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.