Jaguar XJ: Software

Date

Sept. 12, 2020

Filed by

Jaguar Land Rover North America, LLC

Vehicles

Jaguar XJ (2010, 2011, 2017)

Component

Air Bags › Air Bag/Restraint Control Module › Software; Air Bags › Frontal

Description of the defect

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Potentially affected

12

What can happen

Failure of the air bags to deploy properly increases the risk of injury in a crash.

Remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

Oct. 7, 2020

Manufacturer campaign number

H294

Recall type

V (vehicle)

Influenced by

MFR

Manufacturer's component

Software · Software · BW93 14C098 AA1

Recall number

20V557000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.