Thor Motor Coach Chateau, Chateau Citation, Compass and others: Owners/service/other manual

Date

May 27, 2020

Filed by

Thor Motor Coach

Vehicles

Thor Daybreak (2020); Thor Motor Coach Chateau (2020); Thor Motor Coach Chateau Citation (2020); Thor Motor Coach Compass (2020); Thor Motor Coach Daybreak (2020); Thor Motor Coach Delano (2020); Thor Motor Coach Four Winds (2020); Thor Motor Coach Four Winds Siesta (2020); Thor Motor Coach Freedom Elite (2020); Thor Motor Coach Gemini (2020); Thor Motor Coach Quantum (2020); Thor Motor Coach Siesta (2020); Thor Motor Coach Synergy (2020); Thor Motor Coach Tiburon (2020)

Component

Equipment › Other › Owners/Service/Other Manual; Power Train › Automatic Transmission

Description of the defect

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Potentially affected

566

What can happen

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

June 25, 2020

Manufacturer campaign number

RC000190

Recall type

V (vehicle)

Influenced by

MFR

Recall number

20V308000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.