Thor Motor Coach Axis, Chateau, Four Winds and others: Differential unit

Date

March 25, 2020

Filed by

Thor Motor Coach

Vehicles

Thor Motor Coach Axis (2020); Thor Motor Coach Chateau (2020); Thor Motor Coach Four Winds (2020, 2021); Thor Motor Coach Quantum (2020); Thor Motor Coach Vegas (2020)

Component

Power Train › Driveline › Differential Unit; Power Train › Driveline › Driveshaft

Description of the defect

Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.

Potentially affected

22

What can happen

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.

Remedy

Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

March 19, 2020

Manufacturer campaign number

RC000188

Recall type

V (vehicle)

Influenced by

MFR

Recall number

20V178000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.