Audi E-Tron: Traction battery

Date

June 10, 2019

Filed by

Volkswagen Group of America, Inc.

Vehicles

Audi E-Tron (2019)

Component

Electrical System › Propulsion System › Traction Battery

Description of the defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Potentially affected

1646

What can happen

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

Sept. 6, 2019

Manufacturer campaign number

93E8

Recall type

V (vehicle)

Influenced by

MFR

Recall number

19V434000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.