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NHTSA · Vehicle recall

Ford E-350, E-450, F-450 and others: Equipment

May 29, 2019

Date
May 29, 2019
Filed by
VCI Emergency Vehicle Specialists
Vehicles
Chevrolet C4500 (2009); Ford E-350 (2014, 2017); Ford E-450 (2005, 2006, 2009, 2010, 2014, 2016); Ford F-450 (2015, 2017); Ford F-550 (2017, 2018); Ford redundant F-250 (2015); Ford redundant F-350 (2018)
Manufacturer of the vehicles
Ford Motor Company; General Motors, LLC
Component
Equipment
Description of the defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Potentially affected
22
What can happen
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Recall notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Owner notification date
May 9, 2019
Recall type
V (vehicle)
FMVSS
101
Influenced by
MFR
Recall number
19V401000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.

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