NHTSA · Vehicle recall
Ford E-350, E-450, F-450 and others: Equipment
- Date
- May 29, 2019
- Filed by
- VCI Emergency Vehicle Specialists
- Vehicles
- Chevrolet C4500 (2009); Ford E-350 (2014, 2017); Ford E-450 (2005, 2006, 2009, 2010, 2014, 2016); Ford F-450 (2015, 2017); Ford F-550 (2017, 2018); Ford redundant F-250 (2015); Ford redundant F-350 (2018)
- Manufacturer of the vehicles
- Ford Motor Company; General Motors, LLC
- Component
- Equipment
- Description of the defect
- VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
- Potentially affected
- 22
- What can happen
- The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
- Remedy
- VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
- Recall notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
- Owner notification date
- May 9, 2019
- Recall type
- V (vehicle)
- FMVSS
- 101
- Influenced by
- MFR
- Recall number
- 19V401000
What should I do? Car recall: how to check your car and get it fixed
Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.