New Flyer C40LFR, XD35, XD40 and others: Software

Date

April 19, 2016

Filed by

New Flyer Industries Ltd.

Vehicles

New Flyer C40LFR (2013); New Flyer XD35 (2014, 2015, 2016); New Flyer XD40 (2015, 2016); New Flyer XD60 (2014, 2015, 2016); New Flyer XDE35 (2014); New Flyer XDE40 (2014, 2015, 2016); New Flyer XDE60 (2015, 2016); New Flyer XE40 (2013, 2014, 2015); New Flyer XN35 (2013); New Flyer XN40 (2013, 2014, 2015, 2016); New Flyer XN60 (2013, 2014, 2015, 2016); New Flyer XT40 (2014, 2015); New Flyer XT60 (2014, 2015)

Manufacturer of the vehicles

New Flyer of America, Inc.

Component

Electrical System › Software

Description of the defect

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

Potentially affected

1897

What can happen

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

Remedy

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Recall notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Owner notification date

May 4, 2016

Manufacturer campaign number

R16-005

Recall type

V (vehicle)

Influenced by

MFR

Recall number

16V223000

What should I do? Car recall: how to check your car and get it fixed

Source: NHTSA · Vehicle record. View the agency notice. The agency notice governs; check it and the company before acting.