PlainRecordsCPSC · Consumer product recall
StepUp Sidekick Learning Towers
- Date
- Sept. 2, 2021
- Manufacturer
- The Step2 Company LLC, of Streetsboro, Ohio
- CPSC title
- Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
- Products
- StepUp Sidekick Learning Towers
- Description
- This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
- Hazard
- The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
- Remedy
- Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
- Remedy options
- Refund
- Units
- About 1,570 (in addition, about 34 were sold in Canada)
- Injuries reported
- Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
- Sold at
- Online at Step2.com and at Amazon.com during May 2021 for about $100.
- Made in
- United States
- Consumer contact
- Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
- Recall number
- 21778
What should I do? A baby or kids' product was recalled: what to do
Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.