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CPSC · Consumer product recall

ARVA Neo BT Pro Avalanche Transceivers

Feb. 27, 2025

Date
Feb. 27, 2025
Importer
Nic Impex ARVA Corp., of Orem, Utah
CPSC title
ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
Products
ARVA Neo BT Pro Avalanche Transceivers
Description
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Hazard
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
Remedy
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Remedy options
Repair
Units
About 1,067
Injuries reported
None reported
Sold at
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Made in
France
Consumer contact
ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
Recall number
25164

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.

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