CPSC · Consumer product recall
ARVA Neo BT Pro Avalanche Transceivers



- Date
- Feb. 27, 2025
- Importer
- Nic Impex ARVA Corp., of Orem, Utah
- CPSC title
- ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
- Products
- ARVA Neo BT Pro Avalanche Transceivers
- Description
- This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
- Hazard
- A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
- Remedy
- Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
- Remedy options
- Repair
- Units
- About 1,067
- Injuries reported
- None reported
- Sold at
- Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
- Made in
- France
- Consumer contact
- ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
- Recall number
- 25164
What should I do? Something you own was recalled. What now?
Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.