CPSC · Consumer product recall
Snowboard boots



- Date
- July 11, 2018
- Manufacturer
- Jia You Plastics, of China
- CPSC title
- Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)
- Products
- Snowboard boots
- Description
- This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue. Season Model Name Color Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN Winter 17-18 Production PHOTON STEP ON BOOT BLACK Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT Winter 17-18 Production FELIX STEP ON BOOT BLACK Winter 17-18 Production FELIX STEP ON BOOT STATIC Winter 17-18 Production RULER STEP ON BOOT BLACK Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM Winter 18-19 Sales Sample ION STEP ON BOOT BLACK Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT BLACK
- Hazard
- The boots can release from the binding unexpectedly, posing a fall hazard to the user.
- Remedy
- Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
- Remedy options
- Repair
- Units
- About 4,800
- Injuries reported
- Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
- Sold at
- Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.
- Made in
- China
- Consumer contact
- Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
- Importer
- The Burton Corporation, of Burlington, Vt.
- Distributor
- The Burton Corporation, of Burlington, Vt.
- Recall number
- 18753
What should I do? Something you own was recalled. What now?
Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.