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CPSC · Consumer product recall

UComfy Neck and Shoulder Heat Wrap

July 27, 2016

Date
July 27, 2016
Importer
E. Mishan & Sons, Inc. (Emson), of New York
CPSC title
Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Products
UComfy Neck and Shoulder Heat Wrap
Description
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Hazard
The heat wrap can overheat, posing a burn hazard.
Remedy
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Remedy options
Replace
Units
About 10,000
Injuries reported
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Sold at
HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
Made in
China
Consumer contact
Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.
Recall number
16762

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.

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