CPSC · Consumer product recall

Self-balancing scooters/hoverboards

July 6, 2016

Self-balancing scooters/hoverboards, photo 2 — Photos from the CPSC recall notice (U.S. Consumer Product Safety Commission). Compare with the product you have.

Date: July 6, 2016
Manufacturer: Swagway LLC, of South Bend, Ind.
CPSC title: Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
Products: Self-balancing scooters/hoverboards
Description: This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.
Hazard: The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Remedy: Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
Remedy options: Repair
Units: About 267,000 (in addition, 5,000 units distributed in Canada)
Injuries reported: There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
Sold at: Mass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.
Made in: China
Consumer contact: Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Importer: Swagway LLC, of South Bend, Ind.
Recall number: 16211

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.

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