Wireless activity-tracking wristband

Date

March 12, 2014

Manufacturer

Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius

CPSC title

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Products

Wireless activity-tracking wristband

Description

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Hazard

Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

Remedy

Consumers should contact Fitbit for a full refund.

Remedy options

Refund

Units

About 1,000,000 in the U.S. and about 28,000 in Canada

Injuries reported

The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.

Sold at

AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.

Made in

China

Consumer contact

Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.

Importer

Fitbit Inc., of San Francisco

Distributor

Fitbit Inc., of San Francisco

Recall number

14129

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.