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CPSC · Consumer product recall

Spot Satellite Communicator

April 19, 2011

Date
April 19, 2011
Manufacturer
Spot LLC, of Covington, La.
CPSC title
Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability
Products
Spot Satellite Communicator
Description
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Hazard
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Remedy
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Remedy options
Replace
Units
About 15,400
Injuries reported
Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
Sold at
Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
Made in
China
Consumer contact
For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
Recall number
11735

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.

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