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CPSC · Consumer product recall

Cook's Essential Electric Toasters

Dec. 11, 2007

Date
Dec. 11, 2007
Distributor
QVC Inc., of West Chester, Pa.
CPSC title
QVC Recalls Electric Toasters Due to Fire Hazard
Products
Cook's Essential Electric Toasters
Description
This recall involves the "Cook's Essential" chrome two-slice electric toasters model CT200. Each toaster has "Cook's Essentials" and "Model: CT200" printed on a plate located on the underside of the toaster.
Hazard
The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.
Remedy
Consumers should stop using the toaster immediately, unplug it, and return it to QVC using the prepaid shipping labels that QVC will provide. Consumers who return their toasters will receive a full refund of the purchase price, plus shipping and handling.
Units
About 13,000
Injuries reported
QVC has received reports of five toasters turning on spontaneously, including two incidents of toaster covers burned and one incident of fire damage to a kitchen cabinet. No injuries have been reported.
Sold at
QVC's televised shopping programs, Web page, toll-free number, outlet, and employee and Studio stores from May 2000 through May 2003 for between $50 and $60.
Made in
China
Consumer contact
Consumers who bought a toaster from QVC's television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Any consumer who bought a toaster at a QVC outlet or retail store should return the toaster to the store where it was purchased to receive a full refund. Consumers who have not received the information package should call QVC at (800) 367- 9444 from 7 a.m. to 1 a.m. ET, any day or visit the firm's Web site at www.qvc.com
Recall number
08522

What should I do? Something you own was recalled. What now?

Source: CPSC · Consumer product record. View the agency notice. The agency notice governs; check it and the company before acting.

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