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FDA · Medical device recall

SIGNA Premier… and 13 more products

July 21, 2021 Class II

Date
July 21, 2021
Risk class
Class II (FDA's definition, 21 CFR 7.3(m): a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote)
Status
Ongoing
Filed by
GE Healthcare, LLC
Reason
GE Healthcare has recently become aware of an issue on the affected products listed below where the "Patient Orientation" button may inadvertently be clicked when intending to click on the "Save RX" button. This changes the prescribed patient orientation on the system prior to running the initial 3-Plane Localizer Scan (See Figure 1 for reference to buttons.) Selecting and saving a patient orientation that does not match the patient's actual position may result in incorrectly annotated and/or flipped images.
Distribution pattern
Worldwide distributions.

14 products in this recall

SIGNA Premier…

Product
SIGNA Premier - Product Usage: is a whole body magnetic resonance scanner designed to support high resolution, high signal-to-noise ratio, and short scan times.
Quantity
100 devices
Codes and lots
Not Available
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2052-2021

SIGNA Architect…

Product
SIGNA Architect - Product Usage: is a whole body magnetic resonance scanner designed to support high resolution, high signal-to-noise ratio, and short scan times.
Quantity
311 devices
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2053-2021

SIGNA Pioneer…

Product
SIGNA Pioneer - Product Usage: is a whole body magnetic resonance scanner designed to support high resolution, high signal-to-noise ratio, and short scan times.
Quantity
460 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2054-2021

Discovery MR750w 3.0T…

Product
Discovery MR750w 3.0T - Product Usage: is a whole body magnetic resonance scanner designed to support high resolution, high signal-to-noise ratio, and short scan times.
Quantity
585 devices
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2055-2021

Discovery MR750 3.0T…

Product
Discovery MR750 3.0T - Product Usage: is a whole body magnetic resonance scanner designed to support high resolution, high signal-to-noise ratio, and short scan times.
Quantity
248 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2056-2021

Signa Pet/Mr…

Product
SIGNA PET/MR, Tomographic Imager Combining Emission Computed Tomography With Nuclear Magnetic Resonance
Quantity
71 devices
Recall started
June 4, 2021
Device type
Tomographic Imager Combining Emission Computed Tomography With Nuclear Magnetic Resonance
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2057-2021

SIGNA Creator…

Product
SIGNA Creator, SIGNA Explorer, Nuclear Magnetic Resonance Imaging System
Quantity
1737 devices
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2058-2021

Signa Mr355…

Product
SIGNA MR355, SIGNA MR360, Nuclear Magnetic Resonance Imaging System
Quantity
242 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2059-2021

Signa Mr380…

Product
SIGNA MR380, Nuclear Magnetic Resonance Imaging System
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2060-2021

SIGNA Artist…

Product
SIGNA Artist, Nuclear Magnetic Resonance Imaging System
Quantity
562 devices
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2061-2021

SIGNA Voyager…

Product
SIGNA Voyager, Nuclear Magnetic Resonance Imaging System
Quantity
541 devices
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2062-2021

Optima MR450w 1.5T…

Product
Optima MR450w 1.5T, Nuclear Magnetic Resonance Imaging System
Quantity
1519 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2063-2021

Discovery MR450 1.5T…

Product
Discovery MR450 1.5T, Nuclear Magnetic Resonance Imaging System
Quantity
40 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2064-2021

1.5T SIGNA HDxt (HD28) MR System…

Product
1.5T SIGNA HDxt (HD28) MR System, Nuclear Magnetic Resonance Imaging System
Quantity
91 units
Recall started
June 4, 2021
Device type
System, Nuclear Magnetic Resonance Imaging
Root cause (FDA)
Software design
What the company told customers
Deployment of the original customer letter to consignees in the U.S. began on June 4, 2021. Dissemination of the updated customer letter to consignees in the U.S. began on June 11, 2021. The letters discuss an issue on the affected products listed below where the Patient Orientation button may inadvertently be clicked when intending to click on the Save RX button. Users are directed to review and confirm that the actual patient orientation matches the prescribed patient orientation before initiating the scan. A correction is planned.
Recall number
Z-2065-2021

What should I do? How serious is a recall? Classes and warnings explained

Source: FDA · Medical device enforcement reports, recall numbers Z-2052-2021, Z-2053-2021, Z-2054-2021, Z-2055-2021, Z-2056-2021, Z-2057-2021, Z-2058-2021, Z-2059-2021 and others. The agency record governs; check it and the company before acting.

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