PlainRecordsHillrom Q-Link 13 component… and 1 more product
- Reason
- The Q-link 13 could allow for an improper attachment (false latching) of the Quick-Release Hook used on Sling Bars and other accessories. This could result in a critical injury from a patient fall as the false latched component may initially bear weight but…
- Status
- Ongoing
- Distribution
- Worldwide
- Enforcement report date
- July 16, 2025
- Risk class
- Class I (FDA's definition, 21 CFR 7.3(m): a situation in which there is a reasonable probability that the use of or exposure to a violative product will cause serious adverse health consequences or death)
- Status
- Ongoing (FDA's definition: a recall which is currently in progress; as in openFDA's data of Nov. 10, 2026)
- Filed by
- Baxter Healthcare Corporation
- Reason
- The Q-link 13 could allow for an improper attachment (false latching) of the Quick-Release Hook used on Sling Bars and other accessories. This could result in a critical injury from a patient fall as the false latched component may initially bear weight but can loosen from the Q-link resulting in a detachment and drop.
- Distribution pattern
- Worldwide
How this hazard works
A simplified drawing with a generic icon, following the words of the agency's notice. It shows how the hazard is described, not an event.
“The Q-link 13 could allow for an improper attachment (false latching) of the Quick-Release Hook used on Sling Bars and other accessories. This could result in a critical injury from a patient fall as the false latched component may initially bear weight but can loosen from the Q-link resulting in a detachment and drop.”Hillrom Q-Link 13 component, Product Code 3156509, used with the following Mobile Patient Lifts: 1) Uno 102 EE Mobile lift - Product Code 2010004; 2) Viking L Mobile lift - Product Code 2040044; 3) Viking XL Mobile lift - Product Code 2040043; 4) Viking M Mobile lift - Product Code 2040045A; 5) Viking S Mobile Lift - Product Code 2040006; 6) Viking XS Mobile Lift - Product Code 2040007; 7) LikoLight Mobile lift - Product Code 2030001. ., FDA enforcement report, 2025-07-16. The caption is the record's own words.
A generic icon of the kind of product, not the product. The mark follows what the notice says; the phrases on the right are the notice's own words. The test dummy stands for the risk the notice names (“critical injury”); it is not a record of something that happened.
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FDA device name: Lift, Patient, Non-Ac-Powered
2 products in this recall
Hillrom Q-Link 13 component…
- Product
- Hillrom Q-Link 13 component, Product Code 3156509, used with the following Mobile Patient Lifts: 1) Uno 102 EE Mobile lift - Product Code 2010004; 2) Viking L Mobile lift - Product Code 2040044; 3) Viking XL Mobile lift - Product Code 2040043; 4) Viking M Mobile lift - Product Code 2040045A; 5) Viking S Mobile Lift - Product Code 2040006; 6) Viking XS Mobile Lift - Product Code 2040007; 7) LikoLight Mobile lift - Product Code 2030001. .
- Quantity
- 9899 units
- Codes and lots
- All Q-link 13 manufactured between 8/27/2013 to 2/27/2025: 1) Product Code 2010004, UDI/DI 00887761981775; 2) Product Code 2040044, UDI/DI 00887761981867; 3) Product Code 2040043, UDI/DI 00887761981850; 4) Product Code 2040045A, UDI/DI 00887761943193; 5) Product Code 2040006, UDI/DI N/A; 6) Product Code 2040007, UDI/DI N/A; 7) Product Code 2030001, UDI/DI N/A. .
- Recall started
- May 30, 2025
- Voluntary or mandated
- Voluntary: Firm initiated
- Device type
- Lift, Patient, Non-Ac-Powered
- Root cause (FDA)
- Device Design
- What the company told customers
- Baxter issued an URGENT PRODUCT RECALL notice to is consignees on 05/30/2025 via USPS first class mail. The notice described the problem with the device, hazard, and requested the following: "Actions to be taken by customers 1. Please locate and stop using all Q-link 13 components on any of the products listed in the affected product table. 2. Contact Baxter Technical Support to discuss alternative options, if necessary, at 800-445-3720, option 2, between the hours of 8:00 am and 6:00 pm Eastern Time, Monday through Friday, or by email at HRC_Technical_Support@Baxter.com. 3. Please post this letter in areas where affected mobile lifts are stored and used. 4. If you received this communication directly from Baxter, acknowledge receipt by following the instructions on the enclosed reply instruction sheet, even if you have no remaining inventory. Acknowledging receipt of this notification will prevent you from receiving repeat notices. If you do not complete the acknowledgement, you will receive a phone call from OnProcess Technology on behalf of Baxter to confirm your receipt of this notification. 5. If you purchased this product from a distributor or wholesaler, please note that responding on the Baxter customer portal is not applicable. If a response is requested by your distributor or wholesaler, please respond to them according to their instructions. 6. Please forward a copy of this communication to all departments within your institution that use the affected mobile lifts. 7. If you are a dealer, wholesaler or distributor/reseller that distributed any affected product to other facilities, please forward this communication to your customers and check the associated box on the customer portal. Further Information and Support For general questions regarding this communication, please contact Baxter Technical Support at 800-445-3720 Option 2 between the hours of 8:00 am and 6:00 pm Eastern Time, Monday through Friday, or by email at HRC_Technical_Sup
- Recall number
- Z-2031-2025
Hillrom LikoScale component…
- Product
- Hillrom LikoScale component, Product Code 3156232, used with the following adapter kits for patient lifts: 1) LikoScale 200 Accessory - Product Code 3156225; 2) LikoScale 350 Accessory - Product Code 3156228; 3) LikoScale 400 Accessory - Product Code 3156226.
- Quantity
- 9839 units
- Codes and lots
- All LikoScale Adapter Kits manufactured between 8/27/2013 to 2/27/2025
- Recall started
- May 30, 2025
- Voluntary or mandated
- Voluntary: Firm initiated
- Device type
- Lift, Patient, Non-Ac-Powered
- Root cause (FDA)
- Device Design
- What the company told customers
- Baxter issued an URGENT PRODUCT RECALL notice to is consignees on 05/30/2025 via USPS first class mail. The notice described the problem with the device, hazard, and requested the following: "Actions to be taken by customers 1. Please locate and stop using all Q-link 13 components on any of the products listed in the affected product table. 2. Contact Baxter Technical Support to discuss alternative options, if necessary, at 800-445-3720, option 2, between the hours of 8:00 am and 6:00 pm Eastern Time, Monday through Friday, or by email at HRC_Technical_Support@Baxter.com. 3. Please post this letter in areas where affected mobile lifts are stored and used. 4. If you received this communication directly from Baxter, acknowledge receipt by following the instructions on the enclosed reply instruction sheet, even if you have no remaining inventory. Acknowledging receipt of this notification will prevent you from receiving repeat notices. If you do not complete the acknowledgement, you will receive a phone call from OnProcess Technology on behalf of Baxter to confirm your receipt of this notification. 5. If you purchased this product from a distributor or wholesaler, please note that responding on the Baxter customer portal is not applicable. If a response is requested by your distributor or wholesaler, please respond to them according to their instructions. 6. Please forward a copy of this communication to all departments within your institution that use the affected mobile lifts. 7. If you are a dealer, wholesaler or distributor/reseller that distributed any affected product to other facilities, please forward this communication to your customers and check the associated box on the customer portal. Further Information and Support For general questions regarding this communication, please contact Baxter Technical Support at 800-445-3720 Option 2 between the hours of 8:00 am and 6:00 pm Eastern Time, Monday through Friday, or by email at HRC_Technical_Sup
- Recall number
- Z-2032-2025
This recall among the others
- FDA's enforcement report came 47 days after the firm started the recall. For half of the 972 FDA medical device recall events reported in 2025 with a start date, it took 44 days or fewer (by year).
- Baxter Healthcare: 83 other recalls or notices on this site in the three years before this one (from July 17, 2022).
Counted from the agency records on this site, as on Statistics: a recall event once, by its first notice.
What should I do? How serious is a recall? Classes and warnings explained · How to read this record
Source: FDA · Medical device enforcement reports, recall numbers Z-2031-2025, Z-2032-2025. See this record in openFDA (FDA's own data service; it answers in JSON). The agency record governs; check it and the company before acting.
Cite this record
FDA recall record Z-2031-2025, July 16, 2025. "Hillrom Q-Link 13 component… and 1 more product." PlainRecords, https://plainrecords.com/recall/device/z-2031-2025/ (as of the day it was built).At each build a sample of records from each source is compared with the agency's published file and the page; every correction is public. Drawings are chosen by software that reads the record. Built daily. How we check · Corrections