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FDA · Medical device recall

Centricity Universal Viewer Workflow Manager… and 1 more product

Nov. 1, 2023 Class II

Date
Nov. 1, 2023
Risk class
Class II (FDA's definition, 21 CFR 7.3(m): a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote)
Status
Ongoing
Filed by
GE Healthcare
Reason
When using Universal Viewer or Centricity Universal Viewer with Workflow Manager (WFM), if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the Viewer.
Distribution pattern
Nationwide distribution to AR, AZ, CA, CO, DE, FL, GA, IL, IN, ME, MI, MN, MO, NE, NJ, NM, NV, NY, OH, OK, PA, SC, SD, TN, TX. International distribution to Austria, Canada, France, Germany, Hong Kong, Israel, Italy, Philippines, Singapore, Thailand, Turkey, Vietnam.

2 products in this recall

Centricity Universal Viewer Workflow Manager…

Product
Centricity Universal Viewer Workflow Manager, Image processing radiological system
Quantity
85 units
Codes and lots
UDI/DI 00840682145794, Software versions 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, 7.0 SP0.1.0. All product IDs with an affected software version are impacted.
Recall started
Sept. 8, 2023
Device type
System, Image Processing, Radiological
Root cause (FDA)
Software design
What the company told customers
GE Healthcare notified consignees on about 09/08/2023 via letter. Consignees were instructed that until the software update is available the device can still be utilized through an updated browser setting or through discontinuing the use of bi-directional reporting. A GE Healthcare representative will contact each consignee to arrange for the correction. Consignees were instructed to complete and return the provided acknowledgement response.
Recall number
Z-0142-2024

Universal Viewer Workflow Manager…

Product
Universal Viewer Workflow Manager, Image processing radiological system
Quantity
57 units
Codes and lots
UDI/DI 00195278379610, Software versions 7.0 SP1.1, 7.0 SP1, 7.0 SP0.0.5, 7.0 SP0.1.0. All product IDs with an affected software version are impacted.
Recall started
Sept. 8, 2023
Device type
System, Image Processing, Radiological
Root cause (FDA)
Software design
What the company told customers
GE Healthcare notified consignees on about 09/08/2023 via letter. Consignees were instructed that until the software update is available the device can still be utilized through an updated browser setting or through discontinuing the use of bi-directional reporting. A GE Healthcare representative will contact each consignee to arrange for the correction. Consignees were instructed to complete and return the provided acknowledgement response.
Recall number
Z-0143-2024

What should I do? How serious is a recall? Classes and warnings explained

Source: FDA · Medical device enforcement reports, recall numbers Z-0142-2024, Z-0143-2024. The agency record governs; check it and the company before acting.

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